Delivery/Shipping Policy

Last Updated: March 5, 2024

Thank you for choosing Union District Association. Our commitment is to provide you with a seamless and reliable delivery service for all your purchases. Please take a moment to review our Delivery/Shipping Policy for a better understanding of how we handle the shipment of your orders.

1. Order Processing:

Orders are typically processed within 1-2 business days from the date of purchase.
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

We offers several shipping options to meet your delivery preferences.
Standard Shipping: Estimated delivery within 5-7 business days.
Express Shipping: Guaranteed delivery within 2-3 business days.
International Shipping: Delivery times may vary depending on the destination. Customs duties and taxes are the responsibility of the customer.

3. Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order using the provided tracking number through our website or the designated carrier’s website.

4. Shipping Rates:

Shipping rates are calculated based on the weight of the items, the shipping method selected, and the destination.
Free shipping may be offered on orders over a certain amount, as specified on our website.

5. Address Accuracy:

It is the customer’s responsibility to provide accurate shipping information.
We is not responsible for delays or additional shipping charges incurred due to incorrect or incomplete addresses.

6. Delivery Delays:

While we strive to deliver your orders within the specified timeframe, unforeseen circumstances such as weather conditions or carrier delays may impact delivery times.
We will do its best to inform customers of any significant delays and work towards a resolution.

7. Lost or Damaged Items:

In the rare event that your order is lost or damaged during transit, please contact us immediately.

We will work with the carrier to initiate an investigation and find a suitable resolution.

8. Returns Due to Shipping Issues:

If you encounter any issues with your order related to shipping, please contact our customer service team within 10 days of receiving your order.Returns or exchanges due to shipping issues will be handled in accordance with our Return Policy.
By making a purchase with us, you agree to adhere to the terms outlined in this Delivery/Shipping Policy. If you have any questions or concerns, please contact our customer service team at [].


Contact UDA
Secretary Douglas Holder
(270) 253-2119

Assistant Secretary James Turner
(615) 943-3246

Union District Association | PO Box 50818 | Bowling Green, KY 42102